Frequently Asked Questions
Q: How is the WaterParka and SurfCheck supposed to fit?
A: The Waterparka is cut generously around your hips so that it is easy to change under. Do not go up a size just because you are planning to change under it. This is what is was made to do and the cut is designed to be generous. It is supposed to go over wetsuits of all mm thicknesses. The SurfCheck is more fitted and was designed to be way more snug and land extra warmth ayer between you and the waterparka. The fit around the hips is more snug which often makes it too tight for those women with major curves. Go up a size if you are lucky enough to be extra curvy. (more style details below)
Q: What if my item doesn’t fit?
A: You will pay for the return shipping to the address below and we can swap that out with the correct size.
1395 Park Center Drive
Vista, CA 92081
(Item needs to be clean and unused with tags)
We only ask for $9 for return shipping. This will leave you out in the cold for up to two weeks, so we ask our customers to really look at the size chart and figure out their correct size.
Q: If I asked the designer what size I was, what would she say?
A: Sizes are unisex so…
For guys: I would say to go with your normal t-shirt size or wetsuit size.
For girls, go down a size from your normal t-shirt or dress size.
The simplest answers often are the correct ones. I have spent 45 minutes on the phone with people to figure out the size and almost always go back to my original suggested size.
Q: Where do I return for exchange or refund?
1395 Park Center Drive
Vista, CA 92081
(Item needs to be clean and unused with tags)
Q: What is the difference between a Waterparka and the SurfCheck hoodie?
A: Both styles are made with the same windproof, waterproof, breathable one layer bonded fleece. The Waterparka is the long parka that is an essential piece of gear to go with all your watersports. It is used to keep warm, block wind, change under, and wrap your wet gear inside when the day is done. It is not a fashion statement (although we have had a stylist do a whole video on what to wear with the parka…picture leather skinny jeans).
The SurfCheck hoodie goes just past your hips and was designed to be an extra warmth layer between you and your Waterparka so it is FITTED and not loose. We guarantee it will replace any other zip up hoodie you own because it is just so warm and snuggly. I have had even the coolest motorcycle hipster vagabonds call it snuggly. I wouldn’t recommend changing under it.
Q: Can I get a different color in hoodie in the El Nino package?
A: Yes! Just place your order and email me immediately to tell me what color you want. We are sold out of navy blue in Small-Large. We are also sold out of red in Medium-XLarge.
Q: What is a Waterparka?
A: A Waterparka is made only by Surf-fur. It is a unique, multifunctional coat designed for surfers, divers, swimmers, and any water sportsmen. The soft coat is made of lightweight polyester fleece with a special inner membrane allowing it to be completely wind-proof, water-proof, and breathable. We are the only one like this on the market. We are soft and lovable inside and out.
Q: What are the special features that set the Surf-fur Waterparka apart from other dive/swim parkas and boat coats?
A: The Waterparka, which has a design that is uniquely ours, is made of specially engineered fabric just for our designs. We are the only one layer fabric on the market. The cool-looking, reversible, hooded coat is completely wind and waterproof. The garment’s long, generous cut allows people to change in and out of their wetsuits and other apparel comfortably and in privacy. The coat has “Zen” changing pockets which allow the wearer to reach through and pull down suits or pull up pants. The Surf-fur is machine washable, and has stainless steel reversible snaps.
Q: Is the Water Parka machine washable?
A: Yes, wash in cold water, no bleach, in the express cycle and hang dry. The more you wash it, the softer it becomes. The softer it becomes the more you need to wear it. …it’s a vicious cycle! Do not use fabric softener. Do not use detergents that have scents or any kind of oils. This is really hard to find these days since even the environmental liquids have essential oils. Read the label carefully. Washing incorrectly will eventually separate the fabrics and void the warranty. Basically, don't wash it unless it really is dirty. Fish guts, yes! Wash it! Sand? Shake it off and maybe hose down. The less you wash, the longer it will last.
Q: Am I going to sweat in any of Surf-fur's fleece products?
A: The membrane has small holes that allow vapors to go through, but not large droplets or wind. Therefore, your sweat escapes through the fabric. It’s almost like magic!
If you want to test our theory, place the fabric over a cup of boiling water and wait a minute. You will see the vapors come through the fabric.
Q: Who does Surf-fur specifically design for?
A: It started out that we wanted to design a warming coat to wear before and after surfing. That evolved into a warming/changing/protecting from wind/keeping water off the car seat/too f@#king cold to change at the beach next to my car-garment. Over the years, we evolved even more into an essential piece of gear for SCUBA divers, freedivers, Surfers, Kayakers, Outriggers, Kiteboarders, and open water swimming. Then we got really crazy and added a hoodie that outshines any other hoodie you can find anywhere and THEN added a water repelling slicker for those Hurricane conditions. We are out of control.
Check out our post The Many Faces Of Surf-fur. You'll get the idea.
Q: How is the Waterparka utilized?
A: The Waterparka is an all-around protective utility garment that offers comfort, warmth and safety. Because the body loses heat 10 times faster in water than in air of the same temperature, prolonged periods in the water may produce long, slow cooling and undetected hypothermia, even in tropical water. PADI (Professional Association of Diving Instructors) suggests that water sportsmen, especially divers, use protective garments to heat up before, in between, and after dives to insure that the body heat has been restored. Besides keeping warm and dry, the Waterparka can be used for changing, wrapping and storing wetsuits in the car, and wearing over a wetsuit to keep the car seats dry.
A: (The video above was taken in Palau during a warm day on a windy boat ride. We heard she was the only one warm.) Because water has a specific heat approximately 1000 times greater than that of air, and a thermal conductivity 24 times greater than that of air, the body loses heat much faster in water than in air of the same temperature.
Using a diver as an example; repeated dives over several days may produce long slow cooling and undetected hypothermia even in tropical water. At the end of a dive, PADI suggests a cold diver should overdo the re-warming until sweating occurs, which indicates that body heat has been restored. This is when the Waterparka would become a diver’s best friend. The diver could put it on immediately following a dive, change under it, reverse it then continue to wear the coat until they were completely re-warmed.
Q: How do I figure out my size for Surf-fur products? (Detailed)
A: Whatever size you normally take in a wetsuit (or t-shirt) would be your size. All of our products are true to size. Here is a style breakdown:
Waterparkas: Go with wetsuit size. It is cut to go over other garments and give you room to change under. If you like things a little more “roomy”, go a size up (especially if you plan on wearing a dry suit and/or dive gear under it.) If you are an outrigger or swimmer, wearing less clothing during your sport, go down a size. You can also check out our sizing chart on our website.
SurfCheck Hoodie: Go with your t-shirt size. If you are inbetween sizes, go a size up only because this hoodie is designed to be snug to keep the heat in and the wind out. It is not as wide as the Waterparka.
Q: Can I embroider or screen print on Surf-fur products?
A: The Waterparka is embroideryable (is that a word?). However, when reversed, the embroidery will be noticeable from the other side. We suggest using a team patch or embroidering fabric and sewing it on the coat. Screen printing is an option and so is embroidery (which will make it non reversible) and patches are a good idea. If you are applying a iron on patch, please be careful to use a thick cotton cloth as a barrier between the iron and the fleece as the iron will melt the fleece. It is best to put the patch upside down on the hot iron and let it warm up then attach it to the garment. Put the cotton fabric over all then continue to iron it on medium to get it fully stuck. We have special instructions for screen printing on our fleeces, so please get in touch with us at Customerservice@Surf-fur.com
The hoodie is embroider-able since it is not reversible.
Q: What color choices do you have?
A: Surf-fur decided to go “color neutral” and stock black with gray interior for all of our products. We currently have black with grey available in all sizes in the Waterparkas. For the SurfCheck hoodie, we have black with cream interior and a special run of red with cream interior for the 2015 Fall collection.
Check back for new color offerings. Periodically we do a special color run.